Junior IT Systems Engineer
At Careers+, we're pleased to present the opportunity for a Junior IT Systems Engineer. We're committed to connecting talented individuals with innovative companies, and we're eager to assist you in taking the next step in your career. Explore the details provided below and don't hesitate to contact us today for further information on this opportunity.
Location: North Shields NE30
Salary: £25,000 - £27,000 depending on experience
Contract type: 37.5 hours a week
Key responsibilities:
- Responding to support requests via telephone and email in a professional and timely manner
- Troubleshooting and diagnosing technical issues primarily remotely but also onsite as required
- Documenting common issues in technical KBs
- General user and account administration
- Upgrading, and repairing hardware both onsite and in our fully equipped workshop
- Installation work such as structured cabling, WiFi, CCTV and more
- Assisting other staff in project work
- Other duties as assigned by management
Required skills & experience:
- Highly self-motivated and customer focussed, with excellent communication skills
- An understanding of windows desktop troubleshooting
- Experience with Microsoft 365 administration, primarily Exchange, SharePoint, and Teams
- Experience resolving Microsoft Office application issues, such as Outlook profiles and OneDrive
- Some networking knowledge – Firewalls, WiFi management, etc
- A full driving licence as well as your own car / van is essential for this role and you must be willing to travel, primarily in the North East
- Overall, a well-rounded skillset with the desire to learn more and improve daily
Bonus points:
- The right mindset to understand how a whole site fits together, from internet connection to routers, switches and servers
- Experience working with Hybrid Microsoft 365 environments
- Previous MSP experience
Benefits:
- Free gym membership
- Training / Industry recognised certifications
- Company pension scheme
- Free hot drinks
- 32 days annual leave, increasing with length of service
- A one-hour lunch break with 2 additional short breaks daily
I'm interested
Salary: £25,000 - £27,000 depending on experience
Contract type: 37.5 hours a week
Key responsibilities:
- Responding to support requests via telephone and email in a professional and timely manner
- Troubleshooting and diagnosing technical issues primarily remotely but also onsite as required
- Documenting common issues in technical KBs
- General user and account administration
- Upgrading, and repairing hardware both onsite and in our fully equipped workshop
- Installation work such as structured cabling, WiFi, CCTV and more
- Assisting other staff in project work
- Other duties as assigned by management
Required skills & experience:
- Highly self-motivated and customer focussed, with excellent communication skills
- An understanding of windows desktop troubleshooting
- Experience with Microsoft 365 administration, primarily Exchange, SharePoint, and Teams
- Experience resolving Microsoft Office application issues, such as Outlook profiles and OneDrive
- Some networking knowledge – Firewalls, WiFi management, etc
- A full driving licence as well as your own car / van is essential for this role and you must be willing to travel, primarily in the North East
- Overall, a well-rounded skillset with the desire to learn more and improve daily
Bonus points:
- The right mindset to understand how a whole site fits together, from internet connection to routers, switches and servers
- Experience working with Hybrid Microsoft 365 environments
- Previous MSP experience
Benefits:
- Free gym membership
- Training / Industry recognised certifications
- Company pension scheme
- Free hot drinks
- 32 days annual leave, increasing with length of service
- A one-hour lunch break with 2 additional short breaks daily
